Privacy Policy for EquiBoost.store
Who we are
Our website address is: https://equiboost.store.
EquiBoost.store is an online store offering equine performance and care products. We do not allow user-generated content or file uploads—data is only collected for order and delivery purposes.
What personal data we collect and why
Ordering & Checkout
When you make a purchase from us, we collect only the information necessary to:
- Process your order
- Ship your products
- Send confirmation and delivery information
This may include:
- Full name
- Shipping address
- Email address
- Optional phone number
- IP address (for security and fraud prevention)
We collect this information directly from you at checkout and do not gather additional data without your consent.
Contact Forms
When you submit a message through our contact form, we collect the following personal data:
- Your name
- Your email address
- Your message content
- Your IP address (used for spam protection)
We process this data in order to:
- Respond to your inquiry
- Provide customer support
- Improve our communication
This data will not be used for marketing purposes unless you give explicit consent. We do not share this information with third parties unless required by law.
Data submitted through the contact form is stored securely and only for as long as necessary to respond to your message or fulfill legal obligations.
You have the right to request access, correction, or deletion of your data at any time. Please contact us via our contact form for any privacy-related concerns.
Comments
We do not allow public comments or user-submitted content on our site. No information is collected for that purpose.
Media
Customers are not able to upload files or media to EquiBoost.store. Therefore, no image- or media-related data is collected from users.
Cookies
We use cookies to enhance your shopping experience—for example, to:
- Keep items in your cart
- Remember preferences
- Handle language settings
You can manage or block cookies through your browser at any time.
Embedded content from other websites
Pages on this site may include embedded content (e.g., videos, maps, or external tools). This content behaves in the same way as if you had visited the external site directly.
These services may collect data, use cookies, and monitor interaction according to their own privacy policies. We recommend reviewing them separately.
Who we share your data with
We do not sell or share your data for marketing purposes.
We may share your data only with:
- Shipping partners for delivery
- Payment providers (e.g., Klarna, Stripe)
- Technical services used for secure order processing
All partners are GDPR-compliant and bound by data processing agreements.
How long we retain your data
We retain personal data only as long as necessary to:
- Fulfill your purchase and delivery
- Comply with legal obligations (e.g., bookkeeping)
- Handle returns, support, and warranty claims
Your rights under the GDPR
You have the right to:
- Request access to your personal data
- Correct inaccurate or outdated data
- Request deletion of your data (where permitted by law)
- Object to or limit how we process your data
- Request data portability
You may exercise these rights by contacting us via our contact form
Where your data is stored
Your data is stored within the EU or handled by partners that apply GDPR-approved safeguards such as Standard Contractual Clauses (SCCs).
